Western Montana Mental Health Center
Human Resource Generalist - Recruiting
Job Title: Human Resources Generalist -- Recruiting
Location: Missoula, Montana
Reports to: Human Resources Director
FLSA Status: Exempt; Full-time
Schedule: Typically, Monday through Friday
Why work for WMMHC?
Western Montana Mental Health Center is Montana's largest community mental health center with a mission-driven purpose of serving our communities. We serve well over 15,000 clients per year with almost 700 staff in 16 counties. We offer a broad continuum of care from community-based services to outpatient services to inpatient addiction recovery services. Western operates as a not-for-profit, public purpose corporation (501)(c)(3).
Under general supervision of the HR Director, performs a variety of HR and administrative duties to support day-to-day HR operations as well as specific projects on a 16-county region- wide basis for approximately 700 staff.
Responsible for employee full cycle recruitment and onboarding for WMMHC to include:
partnering with management to understand business needs;
developing, executing and tracking recruiting strategies;
identifying, using and evaluating a variety of recruiting sources to attract and develop a diverse pipeline of candidates;
screening, interviewing and selecting candidates for positions in the organization;
collaborating with management in arranging interviews for qualified applicants and creating and negotiating job offers;
ensuring successful onboarding of new hires and compliance with federal, state and local laws and regulations.
Provides support in functional areas of a human resources department, which may include Human Resource Information System application management and tracking, social media, marketing, employment verifications, personnel records, job evaluation, compensation management, benefits administration, and training.
Acts as a positive role model through good work ethic, fairness, flexibility and commitment to appropriate and direct communications; demonstrates energy and enthusiasm for WMMHC’s mission and vision.
ESSENTIAL DUTIES AND RESPONSIBILITIES Answer questions and assist staff with a wide variety of questions or concerns with moderate to high level of complexity Manage all phases of the recruiting process for the organization, to include intake calls with hiring managers, posting of positions, sourcing/screening candidates, coordinating interviews and feedback, closing candidates in the offer stage, and onboarding Work to attract and convert high-quality candidates Collaborate with hiring and HR managers to identify area needs and develop positional recruitment strategies Deliver a high level of customer service to staff members, including regular/timely position updates to executive team, Director of HR, Service Line Directors, Area Directors, Program Managers, and HR Team and following-up with candidates throughout the interview process Develop and grow a presence on social and professional networking sites to leverage WMMHC’s unique culture and to identify candidates Leverage best practice experience and marketing campaign in digital talent acquisition strategies, tactics and employer brand management Leverage WMMHC’s candidate experience by maintaining relationships with candidates at all stages of the recruitment cycle Participate in university recruiting and other career fairs and network through industry contacts, association memberships, and employees Ensure processes are compliant with ARMs, OSHA, EEO, ACA, and other relevant requirements Provide timely and accurate data regarding recruiting metrics Build relationships with local schools, networks and organizations to bring awareness to WMMHC’s career offerings Create and implement pipeline strategies for high-value and/or high-volume positions within the Service Lines
Provide excellent customer service in dealings with a variety of people including all staff, customers, clients and sometimes board members.
Maintain a high level of HIPAA and PHI confidentiality at all times when dealing with sensitive information
Convert data from sources such as new hire surveys, exit surveys, employee surveys and turnover reports into data charts for comparison and analysis and to present in reports for presentation to leadership
Remains up-to-date with all human resource information system capabilities and reporting
Backs up timekeeping and payroll processes when Payroll Manager is unable to do so
Backs up HR Generalist when absent with FMLA, other leaves of absence, workers’ compensation and benefits concerns/requests
Backs up HR Generalist to conduct individual benefits enrollments for employees and provide in-depth explanation of benefits
Receive and respond to all e-mail and telephone inquiries in a timely and professional manner (within 24 hours) unless otherwise noted.
Requires ability to travel, if necessary, on an infrequent basis.
May perform additional duties as assigned by the HR Director or other senior leaders.
EDUCATION AND EXPERIENCE
Graduation from an accredited college with a Bachelor’s Degree in related field
Minimum of two years of human resources generalist or related experience
Talent Acquisition: 2 years (required)
Candidate Sourcing: 2 years (preferred)
Social Media Candidate Management: 1 year (preferred)
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Montana Driver’s License with acceptable driving record.
Proof of auto liability insurance in compliance with WMMHC’s requirements.
Ability to pass background check upon offer of employment.
SHRM (Society for Human Resource Management) certification preferred.
KNOWLEDGE AND SKILLS
Proficient knowledge of human resource federal and state laws and regulations, wage and hour laws, and recruitment practices
Experience with new employee onboarding and orientation experience preferred
Experience with new hire experience, employee performance evaluation, and exit surveys
Experience in sourcing candidate through various job posting and social media sites preferred
Ability to read, analyze and interpret information in order to provide such information in readable report format and in a professional presentation manner
Ability to utilize mathematical skills such as addition, subtraction, multiplication, division and apply concepts such as fractions, percentages, ratios and proportions to practical work situations.
Excellent grammatical, verbal and written communication skills to prepare professional reports, communicate with others via e-mail, compose written documents, or other communication methods
Ability to understand and interpret WMMHC’s policies and procedures to complete everyday work responsibilities
Must have reasoning ability to define problems, and collect appropriate data and information to assist with decision making for the department and leadership team
Must be able to communicate and draw valid conclusions that can be utilized to conduct further research
Display a confident comfort level presenting to groups of people or individuals at a variety of levels of management and in representing the organization to outside parties
Generous PTO – Full-time and qualifying part-time employees immediately eligible upon hire to accrue PTO
Low Cost Health Insurance with three available health plans
HSA Match for qualifying plans and full-time employees
Voluntary Vision and Dental Insurance
Employer paid Long Term Disability and Employee Life Insurance
Employee Assistance Program
Payroll Stipend in lieu of medical and HSA contribution for qualifying employees
Tuition Financial Assistance for qualifying clinical roles
The physical demands described are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently sits and is occasionally required to stand and walk. The employee uses hands to finger, handle, or feel; reach with hands and arms; infrequently may have to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. The employee is occasionally exposed to outside weather conditions, fumes and odors. The noise level in the environment is usually moderate. The employee may drive up to five (5) percent of the time.